Our rights: if a flight is delayed

You want to leave, fly away, sail away on vacation without any problems. But often the flight of the train, ship or plane is delayed.

What kind of compensation can the passenger expect in this case?

Airplane.

Much depends on how much the flight is delayed. If the delay is two hours, then the passenger can count on water for drinking, has the right to make 2 phone calls or send 2 e-mails. A service such as a "maternity and child room" should be provided.

Если задержка 4 и более часов – к компенсационному пакету добавляется горячее питание (днем каждые 6 часов, каждые 8 – ночью).

If the flight is delayed by more than 8 hours during the day, and by 6 or more hours at night, air passengers have the right to demand a free hotel room. Moreover, the transfer "to and fro" should also be free.

Also, citizens, regardless of the reasons for the flight delay, can cancel the flight at any time, having received the full cost of the ticket.

Train.

For each hour of waiting for a journey by rail - 3% ticket price. In such a "price" the railway workers put the delay in the departure of the train. Yes, and the money will not be returned immediately. It will also be necessary to take a certificate stating that the departure of the train was delayed, make copies of the tickets, draw up an application outlining a request for compensation for losses.

A number of passengers, without the risk of entering into correspondence with the carrier, refuse to travel and receive money for tickets until the moment the delayed train is delivered to the platform.

Motor ship.

When signing a contract for paying for a cruise on a ship, do not pass by the paragraph “Rules for compensation in case of a flight delay”. Usually the "water" compensation package is similar to the railway one.